SalesSeek - Freshdesk Integration
Freshdesk by Freshworks is a cloud-based helpdesk software which streamlines customer conversations across channels like email, social media, phone and chat. With a powerful suite of intuitive features, it makes it easy for teams to ensure a great support experience for customers. Freshdesk is used today by over 150,000 customers across industries, including Bridgestone, HP, Harvard University and DHL.
Key Benefits
Freshdesk and SalesSeek make Customer Success easy.
Customer oversight
Give your entire team full visibility over the support conversations your Customer Success team is having with your prospects and customers.
Freshdesk conversations in Context
View your Freshdesk support tickets in associated SalesSeek Activity Feeds, giving context to customer relationships.
Customer Success under control
Get better visibility over your entire business and keep your fingers on the pulse of Customer issues without ever having to leave your CRM.
How to connect Freshdesk with SalesSeek
Take advantage of this integration. Follow these simple steps to connect SalesSeek to Freshdesk:
STEP 2
Contact SalesSeek Support in app to enable Freshdesk with your account.
STEP 3
Connect your Freshdesk account with your SalesSeek account in the app setting panel
STEP 4
Start to see your conversations populate your contact, deal and organisation Activity Feeds
What is SalesSeek?
SalesSeek is online sales and marketing software for growth-focussed businesses. For starters there’s Deal Management, Email Marketing & Automation, Forecasting, Task Management, Web Analytics, and Social Monitoring.
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