The General Data Protection Regulation (GDPR) is an EU legal framework setting the guidelines for collecting and processing
the personal information of an individual. In the United Kingdom it is the Information Commissioner's Office (ICO) who
will be defining the legal requirements and enforcing GDPR.
The requirement to maintain a single source of truth and up-to-date record of your customer data means CRM and integrated systems are no longer a luxuries. Data protection officers are implementing solutions that fit GDPR 2018
requirements, streamlining the process. As the deadline approaches, the simpler the better.
An individual’s data is important and choosing the right GDPR-optimised CRM software is a critical step to ensuring and maintaining GDPR compliance. SalesSeek is one of the leading CRM platforms adding new tools and building on
existing functionality to assist in ensuring compliance.
SalesSeek is a powerful customer data platform designed for effortless integration of all the systems used by your business. SalesSeek has built-in bulk email marketing, native integrations with best-in-class partner software such as Xero, Intercom, and Zapier, a fully Open API giving endless integration possibilities, and a system designed for full team and departmental collaboration.
Say goodbye to an ‘all-or-nothing’ approach to access control. SalesSeek data groups enable specific sets of information to be independently permissioned. Give access to the right information to only the right people and maintain a single source of true data.
Knowing where a record and specific element has come from is important. It gives you the ability to audit certain information acquired from one source, while not having to audit or delete the record entirely. By integrating a field level data source directly into the SalesSeek database, the ability to audit data by source origin becomes a simple process.
GDPR introduces the right for data portability, and places limits and expectations on time scales, reasonableness, and costs. SalesSeek will be introducing functionality that not only supports a ‘one-click’ download of a person’s data, but also the ability to tag ‘private notes’ data that should be excluded from that export.